It’s no secret that healthcare is complicated. Patients face escalating costs and significant complexity as they try to navigate their own health journeys.

That’s why CVS Health is making significant investments to improve the consumer experience and simplify patients’ interactions with the healthcare system. Amy Compton-Phillips, M.D., the company’s chief medical officer, joins senior writer Paige Minemyer to unpack initiatives such as CVS Health 100 and discuss what the ideal patient experience might look like.

To learn more about the topics in this episode: 
CVS unveils Health 100, its new Google-powered consumer engagement platform
A look at how CVS is leaning on 'agentic twins' in developing consumer tech
Inside Aetna's investments to build provider trust
Consumers' satisfaction with health plan apps improves with familiarity: JD Power

It&rsquo;s no secret that healthcare is complicated. Patients face escalating costs and significant complexity as they try to navigate their own health journeys.
That&rsquo;s why CVS Health is making significant investments to improve the consumer experience and simplify patients&rsquo; interactions with the healthcare system. Amy Compton-Phillips, M.D., the company&rsquo;s chief medical officer, joins senior writer Paige Minemyer to unpack initiatives such as CVS Health 100 and discuss what the ideal patient experience might look like.
To learn more about the topics in this episode:&nbsp;
<ul>
<li><a href="https://www.fiercehealthcare.com/health-tech/cvs-unveils-health-100-its-new-google-powered-consumer-engagement-platform">CVS unveils Health 100, its new Google-powered consumer engagement platform</a></li>
<li><a href="https://www.fiercehealthcare.com/payers/look-how-cvs-leaning-agentic-twins-developing-consumer-tech">A look at how CVS is leaning on 'agentic twins' in developing consumer tech</a></li>
<li><a href="https://www.fiercehealthcare.com/payers/why-aetna-investing-improvements-build-provider-trust">Inside Aetna's investments to build provider trust</a></li>
<li><a href="https://www.fiercehealthcare.com/payers/consumers-satisfaction-health-plan-apps-improves-familiarity-jd-power">Consumers' satisfaction with health plan apps improves with familiarity: JD Power</a></li>
</ul>

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.

Podnosis

Podnosis: the pulse of the healthcare industry. Every week, journalists from Fierce Healthcare dive into some of the industry’s biggest trends. We talk to the experts about what’s important now so you can prep for the future. Hear about all things healthcare, from physician practices to hospital chains and insurance giants—and those that mix all three—plus the tech they use, disruptors looking to compete and people moving the sector forward. Follow Podnosis on Apple Podcasts, Spotify, Amazon or wherever you get your podcasts.