Last week, jet-setting Australians were greeted at the airport by long queues and longer delays, as a shortage of airline staff and an influx of travellers prompted chaos at the gates of major carrier Qantas.

The airline’s boss Alan Joyce, blamed the delays on a lack of workers but also on travellers themselves, who he said had become inexperienced after years of COVID hibernation.

However, industry veterans have questioned why the multi-billion dollar airline was not more prepared for the notoriously busy Easter period and if the crisis could have a long-term impact on the standing of the national carrier.

Today on Please Explain, aviation reporter Patrick Hatch joins Dominic Powell to discuss Australia’s airport chaos and what it could mean for our major airlines.