Australians haven’t been shy in expressing their rage at Qantas, and the fact that the company made billions in profits over the last year, while it continues to leave them stranded and frustrated. 

But, here’s the thing. Qantas is far from the only big business behaving badly. The list has been growing for years now.

Today, economics editor Ross Gittins, on how big business got out of control - and why it should be serving, rather than enslaving us.