When news broke, 11 days ago, that one of Australia’s oldest and largest fertility services implanted the wrong embryo in a woman in Melbourne, it, naturally, made headlines around the country.

But for those of us following the story, that was just the beginning. Because this mistake occurred only two months after another woman, in Queensland, gave birth to another couple’s baby, after an embryo mix up at Monash IVF.

Today,  senior reporter Grant McArthur on why this industry, which offers the promise of desperately wanted children, is leaving  people to feel heartbroken.