60% of calls to the agency that handles the state's unemployment benefits don't get answered. That according to the head of the department who was testifying before lawmakers today. 

For more, KCBS Radio news anchors Jeff Bell and Patti Reising caught up with KCBS Radio and Chronicle Insider Phil Matier: 

60% of calls to the agency that handles the state's unemployment benefits don't get answered. That according to the head of the department who was testifying before lawmakers today. 
For more, KCBS Radio news anchors Jeff Bell and Patti Reising caught up with KCBS Radio and Chronicle Insider Phil Matier:&nbsp;

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