Ann is a Shine Radio listener who wants to share her experience of being scammed out of one hundred pounds.

The attackers compromised the email account of her friend and sent an email asking for help to buy an online store voucher.

Ann explains how easy it is to fall for the scammers' tricks, how some people are reluctant to own-up to their mistakes and introduces an online resource from the police that can help you identify scams and report them.

Ann is talking to Shine Radio's Stephen Martin.

The link for Action Fraud is https://www.actionfraud.police.uk/