The turmoil surrounding Adelaide Writers Week is more than an arts-sector issue - it’s a landmark moment in how brands manage credibility and public trust in a hyper-polarised environment.

Mike speaks with credibility expert, Dr Neryl East, who says we’ve moved well beyond the pub test; leaders must now anticipate that every decision could be challenged by political interests, lobby groups, or even AI-generated agitators.

She says the current climate demands a shift in how leaders make and communicate decisions.

They must now see key issues through the lens of extremely divided community views and be ready to engage openly with dissenting voices. Fail to do that and there’ll be a high reputa