Mike speaks with radio host and commentator Nicole Senior after Optus admitted it ignored at least five warnings that triple zero wasn’t working.

The telco confirmed customer calls about the outage were mishandled by an offshore centre, with the failure linked to at least three deaths. 

CEO Stephen Rue admitted processes weren’t followed, as pressure grows on the government to impose tough penalties.

Mike speaks with radio host and commentator Nicole Senior after Optus admitted it ignored at least five warnings that triple zero wasn&rsquo;t working.
The telco confirmed customer calls about the outage were mishandled by an offshore centre, with the failure linked to at least three deaths.&nbsp;
CEO Stephen Rue admitted processes weren&rsquo;t followed, as pressure grows on the government to impose tough penalties.

Join Phil O'Neil from midnight to 5.30am Tuesday to Friday.

Join Phil O'Neil from midnight to 5.30am Tuesday to Friday.