No one likes dealing with a difficult person.  Life would be so much easier if we could just avoid all the people we dislike.

But unfortunately, we often can’t do this.

We might work with them, our best friend might be mates with them, or they might
even be family.  It’s a delicate art, but dealing with problematic personalities is something you can learn.

And if you can learn a few key techniques to deal with people you don’t like at
Christmas, you also get the bonus skill of learning how to deal with them on the
other 364 days of the year. So, how are you feeling this December?

Mike speaks with Psychologist, Dr Marny Lishman, who shares her tips and tricks to help deal with prickly situations this Christmas.