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A Story of Excellence: Horst Schulze and The Founding of The Ritz-Carlton

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Our American Stories

Our American Stories tells stories that aren’t being told. Positive stories about generosity and courage, resilience and redemption, faith and love. S 
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On this episode of Our American Stories, a legend in the hotel world, Horst Schulze reshaped how service and hospitality are defined in business—standards that have become world famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton in 1983. Here's Horst with his story.

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Our American Stories

Our American Stories tells stories that aren’t being told. Positive stories about generosity and cou 
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