Healthcare systems globally are buckling under the weight of administrative tasks. In Malaysia, where the doctor-to-patient ratio hovers around 1:450, frontline clinicians are facing severe burnout, spending hours after their shifts typing up medical notes. Enter Heidi: a Melbourne-based HealthTech startup providing a B2B SaaS AI Care Partner. Originally launched as an AI medical scribe to transcribe and structure clinical notes in real-time, the platform is evolving into a comprehensive workflow tool handling patient communications and ad-free clinical research.



In just 18 months, Heidi has supported over 73 million patient consults. Backed by a US$65 million Series B led by Point72 Private Investments, the company is now valued at US$465 million and executing a US$9 million expansion into Malaysia.



CEO and Co-Founder Dr. Tom Kelly talks to us about building clinical software, while we dissect the early, messy iterations of the Heidi MVP, and why "moving fast and breaking things" has no place in modern medicine.

Healthcare systems globally are buckling under the weight of administrative tasks. In Malaysia, where the doctor-to-patient ratio hovers around 1:450, frontline clinicians are facing severe burnout, spending hours after their shifts typing up medical notes. Enter Heidi: a Melbourne-based HealthTech startup providing a B2B SaaS AI Care Partner. Originally launched as an AI medical scribe to transcribe and structure clinical notes in real-time, the platform is evolving into a comprehensive workflow tool handling patient communications and ad-free clinical research.In just 18 months, Heidi has supported over 73 million patient consults. Backed by a US$65 million Series B led by Point72 Private Investments, the company is now valued at US$465 million and executing a US$9 million expansion into Malaysia.CEO and Co-Founder Dr. Tom Kelly talks to us about building clinical software, while we dissect the early, messy iterations of the Heidi MVP, and why "moving fast and breaking things" has no place in modern medicine.

The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

Open For Business

Discover fresh concepts, tackle obstacles, and unleash growth - Open For Business is the dynamic show where BFM engages with entrepreneurs, business leaders, and industry trailblazers, igniting inspiration, sparking success, and exploring new business models.