Established in 1957, Xin Seng Fatt Industries has been brewing soy sauce for over three generations, supplying restaurants and food businesses with traditionally fermented soy sauce. In 2019, under the third generation leadership, the company entered the consumer retail space with Mu Artisan Soy Sauce,  a premium, handcrafted soy sauce brand.



In this episode of Open For Business, we speak with Shirley Chia, third-generation Director of Xin Seng Fatt Industries and Founder of Mu Artisan Soy Sauce, as she shares her journey of launching the consumer brand and integrating it into the company’s long-term strategy. We explore the challenges of scaling artisanal production, the delicate balance between B2B and B2C operations, and innovative approaches to brand building in today’s competitive market. Whether you’re an entrepreneur or an industry enthusiast, discover how blending heritage with modern business strategies can create lasting success.

Established in 1957, Xin Seng Fatt Industries has been brewing soy sauce for over three generations, supplying restaurants and food businesses with traditionally fermented soy sauce. In 2019, under the third generation leadership, the company entered the consumer retail space with Mu Artisan Soy Sauce, a premium, handcrafted soy sauce brand.In this episode of Open For Business, we speak with Shirley Chia, third-generation Director of Xin Seng Fatt Industries and Founder of Mu Artisan Soy Sauce, as she shares her journey of launching the consumer brand and integrating it into the company’s long-term strategy. We explore the challenges of scaling artisanal production, the delicate balance between B2B and B2C operations, and innovative approaches to brand building in today’s competitive market. Whether you’re an entrepreneur or an industry enthusiast, discover how blending heritage with modern business strategies can create lasting success.

The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

Open For Business

Discover fresh concepts, tackle obstacles, and unleash growth - Open For Business is the dynamic show where BFM engages with entrepreneurs, business leaders, and industry trailblazers, igniting inspiration, sparking success, and exploring new business models.

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