Southwest Airlines had a disastrous holiday season, thanks in part to a software bug that left crews out of place and grounded thousands of flights. But Southwest isn't alone in having software in the headlines lately. The New York Stock Exchange recently had a software error that caused weird pricing on stocks and the FAA had its own computer issue that grounded planes earlier this month. So what's the deal with corporate software? Why do these crashes happen? And why does the user experience typically leave something to be desired? On this episode of the podcast we speak with Patrick McKenzie, an expert on engineering and infrastructure, who writes the Bits About Money newsletter and recently left payments company Stripe after six years. We talked about the challenges of keeping any software system alive after years of upgrades and updates, the distribution of tech talent across industries, and whether non-tech companies can close the gap with Silicon Valley.

Southwest Airlines had a disastrous holiday season, thanks in part to a software bug that left crews out of place and grounded thousands of flights. But Southwest isn't alone in having software in the headlines lately. The New York Stock Exchange recently had a software error that caused weird pricing on stocks and the FAA had its own computer issue that grounded planes earlier this month. So what's the deal with corporate software? Why do these crashes happen? And why does the user experience typically leave something to be desired? On this episode of the podcast we speak with Patrick McKenzie, an expert on engineering and infrastructure, who writes the Bits About Money newsletter and recently left payments company Stripe after six years. We talked about the challenges of keeping any software system alive after years of upgrades and updates, the distribution of tech talent across industries, and whether non-tech companies can close the gap with Silicon Valley.

Bloomberg's Joe Weisenthal and Tracy Alloway explore the most interesting topics in finance, markets and economics. Join the conversation every Monday and Thursday.

Bloomberg's Joe Weisenthal and Tracy Alloway explore the most interesting topics in finance, markets and economics. Join the conversation every Monday and Thursday.

Bloomberg's Joe Weisenthal and Tracy Alloway analyze the weird patterns, the complex issues and the newest market crazes. Join the conversation every Tuesday and Thursday for interviews with the most interesting minds in finance, economics and markets.

Odd Lots

On Bloomberg’s Odd Lots podcast Joe Weisenthal and Tracy Alloway explore the most interesting topics in finance, markets, and economics. Join the conversation every Monday and Thursday. 

On Bloomberg’s Odd Lots podcast Joe Weisenthal and Tracy Alloway explore the most interesting topics in finance, markets, and economics. Join the conversation every Monday and Thursday.

Why Corporate America Still Runs on Ancient Software That Breaks

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/bf42c401-0afa-4619-b090-af950161e80d/transcript

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