Any insurer can pay out claims, it’s how you manage them that sets you apart. NTI’s approach to managing claims has long been one of its strengths, built on decades of experience in the transport and logistics industries. In this episode of the podcast, we speak with Head of Claims Operations Mary-Ann Van Rensburg and Head of Claims Services Tim Pontifex about what makes NTI’s claims response so unique – both at the time of an accident and through the process of managing complex claims.