In this episode of NLC Leading Questions, we hear from Donna Hall, Chair of Bolton NHS Foundation Trust and Chair of New Local. Donna shares her experience of leading the Wigan Deal, an innovative reform to local government. During her tenure as CEO of Wigan Council, Donna pioneered user-centred design of services, froze council tax, and improved citizen satisfaction.
NLC Leading Questions is a podcast produced by the National Leadership Centre. We share insights on leadership from across the public sector.