It's been nearly a year since Californians began losing work due to the COVID-19 pandemic. For help, those unfortunate workers have turned to the state's unemployment department — but David Wagner reporters they've often been shut out.

<p>It's been nearly a year since Californians began losing work due to the COVID-19 pandemic. For help, those unfortunate workers have turned to the state's unemployment department &mdash; but David Wagner reporters they've often been shut out.</p>