Since 1920, when it opened up as a three-room settlement house on Wall Street in Worcester, Friendly House's mission has stayed the same: do everything they can, in any way they can, to ensure residents have the resources they need to not just get by, but thrive. In many ways, the need for Friendly House and its programs is more dire than ever, and the team is ready to help. Executive Director Trish Appert and Director of Social Services Josefina Velez join Nichole on the show this week to tell their century-old story of community service and detail the programs they have available for those in need.