In this episode, Mel chats with photographer Michele Bailey, a mother of three sons including 23-year-old Alec, who has an intellectual disability. Michele is the founder of a platform called Social Knowledge Skills, which champions accessibility and inclusion, and she also works in disability support. Michele talks about why being plan-managed, rather than self-managed or NDIA-managed, is the right fit for her family - and sheds some light on the reality of requesting an NDIS plan review. She also shares why it’s important, as a parent navigating the scheme on behalf of their child, to be confident - and what she calls a “nice, happy, positive squeaky wheel”.