In this episode of Navigating Eldercare, host Laura Daniels welcomes Naeemah Marquez, a Licensed Master Social Worker and the Vice President of Care Transitions for Ignite Medical Resorts. Naeemah shares her expertise on the intricate world of skilled nursing facilities (SNFs) and post-acute care. They discuss the definition of a SNF, the critical role of a case manager as a "broker of resources" and discharge planner, and what families can expect during the admission, stay, and discharge process. Naeemah offers invaluable advice on setting realistic expectations for recovery, coordinating successful transitions, and the importance of family involvement to prevent readmission. She closes with a powerful story illustrating the profound impact of guidance and advocacy in a family's eldercare journey.


00:02 Welcome and Introduction to Navigating Eldercare


00:20 Host Laura Daniels (Care Advocates Founder) Introduction


00:45 The Mission of Care Advocates


01:42 Introducing Guest Naeemah Marquez and Her Background in Social Work


02:38 Naeemah's Inspiration and Drive in Care Transitions


03:07 Defining a Skilled Nursing Facility (SNF)


03:34 SNFs as a Bridge to Recovery


04:00 The Role of a Case Manager/Discharge Planner in SNF


04:39 A Typical Day for a Case Manager


05:22 Supporting Patients and Families During the Stay


05:54 The Admission Process from the Hospital to Ignite


06:41 Average Rehabilitation Stay Length and Determining Factors


07:10 Most Common Types of Therapy (PT/OT)


07:39 Setting Realistic Goals: The Care Conference Meeting


08:08 Advice for Families to Ensure Successful Recovery Post-Discharge


09:34 Common Challenges: Patient Acceptance of In-Home Caregivers


10:54 Coordinating the Next Steps: Transitioning Home or to Assisted Living


11:51 The Interdisciplinary Team (IDT) Process


12:21 Key Resources and Referrals Post-Discharge (Skilled Home Health, Hospice, Visiting Physicians)


13:49 What Naeemah Wishes Families Understood About Skilled Nursing


14:17 Setting Realistic Expectations: Not a 100% Return to Baseline


15:14 The Patient Journey from Admission to Discharge


16:39 How Ignite Medical Resort is Different (Luxury Rehab and Hospitality)


17:39 A Story That Defines Naeemah's "Why" (Sister of a Patient)


20:50 Laura's Appreciation for Naeemah's Advocacy


21:27 Naeemah's New Role as VP of Care Transitions


21:54 Naeemah's Goal for Her Team: Realizing Their Role as Advocates and Change Makers


22:50 How to Contact Ignite Medical Resorts


23:39 Closing Remarks and Free Consultation Offer from Care Advocates

In this episode of Navigating Eldercare, host Laura Daniels welcomes Naeemah Marquez, a Licensed Master Social Worker and the Vice President of Care Transitions for Ignite Medical Resorts. Naeemah shares her expertise on the intricate world of skilled nursing facilities (SNFs) and post-acute care. They discuss the definition of a SNF, the critical role of a case manager as a "broker of resources" and discharge planner, and what families can expect during the admission, stay, and discharge process. Naeemah offers invaluable advice on setting realistic expectations for recovery, coordinating successful transitions, and the importance of family involvement to prevent readmission. She closes with a powerful story illustrating the profound impact of guidance and advocacy in a family's eldercare journey.
<ul>
<li>
00:02 Welcome and Introduction to Navigating Eldercare
</li>
<li>
00:20 Host Laura Daniels (Care Advocates Founder) Introduction
</li>
<li>
00:45 The Mission of Care Advocates
</li>
<li>
01:42 Introducing Guest Naeemah Marquez and Her Background in Social Work
</li>
<li>
02:38 Naeemah's Inspiration and Drive in Care Transitions
</li>
<li>
03:07 Defining a Skilled Nursing Facility (SNF)
</li>
<li>
03:34 SNFs as a Bridge to Recovery
</li>
<li>
04:00 The Role of a Case Manager/Discharge Planner in SNF
</li>
<li>
04:39 A Typical Day for a Case Manager
</li>
<li>
05:22 Supporting Patients and Families During the Stay
</li>
<li>
05:54 The Admission Process from the Hospital to Ignite
</li>
<li>
06:41 Average Rehabilitation Stay Length and Determining Factors
</li>
<li>
07:10 Most Common Types of Therapy (PT/OT)
</li>
<li>
07:39 Setting Realistic Goals: The Care Conference Meeting
</li>
<li>
08:08 Advice for Families to Ensure Successful Recovery Post-Discharge
</li>
<li>
09:34 Common Challenges: Patient Acceptance of In-Home Caregivers
</li>
<li>
10:54 Coordinating the Next Steps: Transitioning Home or to Assisted Living
</li>
<li>
11:51 The Interdisciplinary Team (IDT) Process
</li>
<li>
12:21 Key Resources and Referrals Post-Discharge (Skilled Home Health, Hospice, Visiting Physicians)
</li>
<li>
13:49 What Naeemah Wishes Families Understood About Skilled Nursing
</li>
<li>
14:17 Setting Realistic Expectations: Not a 100% Return to Baseline
</li>
<li>
15:14 The Patient Journey from Admission to Discharge
</li>
<li>
16:39 How Ignite Medical Resort is Different (Luxury Rehab and Hospitality)
</li>
<li>
17:39 A Story That Defines Naeemah's "Why" (Sister of a Patient)
</li>
<li>
20:50 Laura's Appreciation for Naeemah's Advocacy
</li>
<li>
21:27 Naeemah's New Role as VP of Care Transitions
</li>
<li>
21:54 Naeemah's Goal for Her Team: Realizing Their Role as Advocates and Change Makers
</li>
<li>
22:50 How to Contact Ignite Medical Resorts
</li>
<li>
23:39 Closing Remarks and Free Consultation Offer from Care Advocates
</li>
</ul>

Navigating Elder Care

Navigating Elder Care

Navigating the Skilled Nursing Facility Journey: A Case Manager's Perspective

When a health crisis hits—like a stroke, a fall, or a surgery—the road to recovery can feel like an uphill battle. But what if the best care didn't require a long stay in a cold, clinical setting?

In this episode of Navigating Eldercare, host Laura Daniels sits down with Tiffany Gold, occupational therapist and founder of Rise Up Rehab, to demystify the world of geriatric therapy. Together, they explore how specialized Physical, Occupational, and Speech therapy can be brought directly to a senior’s home or assisted living community to achieve life-changing results.

In this episode, you’ll learn:


The Three Pillars of Rehab: The distinct roles of Physical, Occupational, and Speech therapy (and why Speech therapy is about much more than just talking).


Outpatient vs. Home Health: Why "mobile" outpatient therapy often offers more frequent visits and better outcomes than traditional home health nursing.


Navigating the Process: How to obtain a physician’s order and take the stress of insurance paperwork off your family’s plate.


Stories of Hope: Real-life accounts of seniors who regained their independence—including an architect returning to work after an aneurysm and a stroke survivor returning home after three years of dedication.


The "Three Refusal" Rule: How Rise Up Rehab uses a patient, respectful approach to keep seniors motivated even on their "off" days.

To help your listeners navigate this information-packed episode, here are the timestamped chapters. These are perfect for your YouTube description or podcast show notes to improve "scannability" and SEO.

Episode Chapters

00:00 – Introduction to Navigating Eldercare Meet your host, Laura Daniels, and learn about her mission at Care Advocates to simplify the overwhelming process of senior transitions.

01:30 – Meeting Tiffany Gold & Rise Up Rehab An introduction to Tiffany Gold and her 20-year journey from volunteer work to founding a specialized geriatric therapy practice.

02:40 – The Vision Behind In-Home Therapy Why Tiffany left the traditional "skilled nursing facility" setting to provide higher-impact care in patients' own homes and assisted living communities.

03:45 – Where Care Happens: Mobile vs. Clinic A look at the settings where Rise Up Rehab operates, including independent living, assisted living, memory care, and their outpatient clinics.

04:40 – Qualifying for Therapy & The Physician’s Order Dispelling myths about how to start therapy and how the Rise Up Rehab team handles the "paperwork stress" of getting doctor referrals.

06:20 – PT, OT, and Speech: What’s the Difference? A deep dive into the three disciplines:


Physical Therapy (PT): Strength, balance, and walking.


Occupational Therapy (OT): Activities of daily living (dressing, bathing, and grooming).


Speech Therapy (ST): Beyond talking—addressing cognition, memory, and swallowing safety.

09:15 – Miracle Stories: Recovery After Aneurysm and Stroke Two powerful case studies of patients who defied the odds—including an architect returning to work and a blind stroke survivor regaining total independence.

12:00 – The Benefit of On-Site Therapy in Senior Living Why choosing a facility with "in-house" therapy is a game-changer for recovery speed and long-term independence.

13:45 – A Collaborative Approach to Care How therapists work alongside families, nurses, and facility managers to ensure everyone is on the same page.

15:30 – Outpatient vs. Home Health: The Vital Differences A critical comparison of why mobile outpatient therapy often offers more frequent visits and better outcomes than traditional home health episodes.

18:40 – The "Three Refusal" Rule & The Power of Patience How a specialized geriatric approach (and a little extra persistence) helps seniors succeed even when they don't feel like exercising.

20:15 – Treating Every Patient Like Family Tiffany shares her personal motto and how her hiring process ensures every therapist leads with love and passion.

24:10 – Conclusion & Resources How to contact Laura Daniels for care advocacy and Tiffany Gold for therapy services in the San Antonio area.

When a health crisis hits&mdash;like a stroke, a fall, or a surgery&mdash;the road to recovery can feel like an uphill battle. But what if the best care didn't require a long stay in a cold, clinical setting?
In this episode of Navigating Eldercare, host Laura Daniels sits down with Tiffany Gold, occupational therapist and founder of Rise Up Rehab, to demystify the world of geriatric therapy. Together, they explore how specialized Physical, Occupational, and Speech therapy can be brought directly to a senior&rsquo;s home or assisted living community to achieve life-changing results.
In this episode, you&rsquo;ll learn:
<ul data-path-to-node="5">
<li>
The Three Pillars of Rehab: The distinct roles of Physical, Occupational, and Speech therapy (and why Speech therapy is about much more than just talking).
</li>
<li>
Outpatient vs. Home Health: Why "mobile" outpatient therapy often offers more frequent visits and better outcomes than traditional home health nursing.
</li>
<li>
Navigating the Process: How to obtain a physician&rsquo;s order and take the stress of insurance paperwork off your family&rsquo;s plate.
</li>
<li>
Stories of Hope: Real-life accounts of seniors who regained their independence&mdash;including an architect returning to work after an aneurysm and a stroke survivor returning home after three years of dedication.
</li>
<li>
The "Three Refusal" Rule: How Rise Up Rehab uses a patient, respectful approach to keep seniors motivated even on their "off" days.
</li>
</ul>
To help your listeners navigate this information-packed episode, here are the timestamped chapters. These are perfect for your YouTube description or podcast show notes to improve "scannability" and SEO.
<hr data-path-to-node="1">
Episode Chapters
00:00 &ndash; Introduction to Navigating Eldercare Meet your host, Laura Daniels, and learn about her mission at Care Advocates to simplify the overwhelming process of senior transitions.
01:30 &ndash; Meeting Tiffany Gold &amp; Rise Up Rehab An introduction to Tiffany Gold and her 20-year journey from volunteer work to founding a specialized geriatric therapy practice.
02:40 &ndash; The Vision Behind In-Home Therapy Why Tiffany left the traditional "skilled nursing facility" setting to provide higher-impact care in patients' own homes and assisted living communities.
03:45 &ndash; Where Care Happens: Mobile vs. Clinic A look at the settings where Rise Up Rehab operates, including independent living, assisted living, memory care, and their outpatient clinics.
04:40 &ndash; Qualifying for Therapy &amp; The Physician&rsquo;s Order Dispelling myths about how to start therapy and how the Rise Up Rehab team handles the "paperwork stress" of getting doctor referrals.
06:20 &ndash; PT, OT, and Speech: What&rsquo;s the Difference? A deep dive into the three disciplines:
<ul data-path-to-node="9">
<li>
Physical Therapy (PT): Strength, balance, and walking.
</li>
<li>
Occupational Therapy (OT): Activities of daily living (dressing, bathing, and grooming).
</li>
<li>
Speech Therapy (ST): Beyond talking&mdash;addressing cognition, memory, and swallowing safety.
</li>
</ul>
09:15 &ndash; Miracle Stories: Recovery After Aneurysm and Stroke Two powerful case studies of patients who defied the odds&mdash;including an architect returning to work and a blind stroke survivor regaining total independence.
12:00 &ndash; The Benefit of On-Site Therapy in Senior Living Why choosing a facility with "in-house" therapy is a game-changer for recovery speed and long-term independence.
13:45 &ndash; A Collaborative Approach to Care How therapists work alongside families, nurses, and facility managers to ensure everyone is on the same page.
15:30 &ndash; Outpatient vs. Home Health: The Vital Differences A critical comparison of why mobile outpatient therapy often offers more frequent visits and better outcomes than traditional home health episodes.
18:40 &ndash; The "Three Refusal" Rule &amp; The Power of Patience How a specialized geriatric approach (and a little extra persistence) helps seniors succeed even when they don't feel like exercising.
20:15 &ndash; Treating Every Patient Like Family Tiffany shares her personal motto and how her hiring process ensures every therapist leads with love and passion.
24:10 &ndash; Conclusion &amp; Resources How to contact Laura Daniels for care advocacy and Tiffany Gold for therapy services in the San Antonio area.

Restoring Independence: The Power of In-Home and Community-Based Rehab

In this deeply moving episode of Navigating Eldercare, host Laura Daniels sits down with Erin, the daughter of a longtime client, to explore the emotional and practical complexities of the placement journey.

After nearly a decade of navigating her mother Pat’s Alzheimer’s diagnosis—including years of multi-generational living—Erin shares the raw truth about the "savior complex," the breaking point of caregiver burnout, and the profound transition of moving a loved one into memory care.

In this episode, we discuss:


The "Red Flag" Moment: The poignant story of a trip to NYC where Erin first realized her mother’s cognitive health was changing.


The Breaking Point: How the stress of 24/7 care began to impact Erin's marriage, business, and her children.


Navigating the Search: Moving past "salesy" pitches to find a community that honors the heart and soul of the individual.


The Day of Placement: A transparent look at the "robot mode," the panic, and the necessary emotional release that happens after the move.


Reclaiming the Daughter Role: How letting go of the "caregiver" title allowed Erin to find peace and fall in love with who her mother is today.

Whether you are just beginning to see red flags or are in the middle of an emergency transition, Erin’s story is a beautiful reminder that the placement journey isn't about giving up—it’s about finding the right care at the right time.

In this deeply moving episode of Navigating Eldercare, host Laura Daniels sits down with Erin, the daughter of a longtime client, to explore the emotional and practical complexities of the placement journey.
After nearly a decade of navigating her mother Pat&rsquo;s Alzheimer&rsquo;s diagnosis&mdash;including years of multi-generational living&mdash;Erin shares the raw truth about the "savior complex," the breaking point of caregiver burnout, and the profound transition of moving a loved one into memory care.
In this episode, we discuss:
<ul data-path-to-node="5">
<li>
The "Red Flag" Moment: The poignant story of a trip to NYC where Erin first realized her mother&rsquo;s cognitive health was changing.
</li>
<li>
The Breaking Point: How the stress of 24/7 care began to impact Erin's marriage, business, and her children.
</li>
<li>
Navigating the Search: Moving past "salesy" pitches to find a community that honors the heart and soul of the individual.
</li>
<li>
The Day of Placement: A transparent look at the "robot mode," the panic, and the necessary emotional release that happens after the move.
</li>
<li>
Reclaiming the Daughter Role: How letting go of the "caregiver" title allowed Erin to find peace and fall in love with who her mother is today.
</li>
</ul>
Whether you are just beginning to see red flags or are in the middle of an emergency transition, Erin&rsquo;s story is a beautiful reminder that the placement journey isn't about giving up&mdash;it&rsquo;s about finding the right care at the right time.

Navigating the Memory Care Placement Journey

Navigating the healthcare system and elder care transitions can feel overwhelming, especially when a crisis strikes. In this episode of Navigating Eldercare, host Laura Daniels, RN and founder of Care Advocates, discusses how to identify the three key indicators that it’s time to seek professional care: safety and self-care limitations, cognitive and emotional changes, and caregiver burnout. Learn the difference between assisted living, memory care, and home health, and discover how a professional placement agent can help you move from crisis to a sustainable care plan—at no cost to your family. Don’t walk this journey alone; learn how to transition from being a full-time caregiver back to being a supportive daughter, son, or spouse.

Here are the timestamped chapters for this episode, organized by the key topics and advice shared by Laura Daniels.

Chapters

00:00 – Introduction to Navigating Eldercare Meet your host, Laura Daniels, RN, and learn about the mission of Care Advocates to guide families through senior transitions.

02:10 – Why Elder Care Feels Overwhelming An honest look at why the system is fragmented and why most families feel like they are entering the journey in a state of crisis.

05:00 – Signs Your Loved One Needs Assistance Identifying the "heart decisions": Recognizing when a senior can no longer live safely alone and when a caregiver’s capacity has been reached.

06:27 – Handling the "Medicare Notice of Non-Coverage" Crisis A real-world example of navigating a sudden hospital discharge and having only days to find a safe care solution.

08:21 – Understanding and Preventing Caregiver Burnout The importance of shifting from being a "nurse and cook" back to being a spouse or child, and why seeking help is not "giving up."

10:14 – The Three Pillars of Care Assessment A deep dive into the three indicators for transitioning to care: Safety/Self-Care, Cognitive/Emotional Changes, and Caregiver Wellbeing.

13:20 – Next Steps: Planning Proactively How to document incidents, consult medical professionals, and facilitate family discussions before an emergency occurs.

14:52 – Comparing Care Options: Facility vs. In-Home Breaking down the differences between residential care homes, assisted living, memory care, and respite stays.

17:20 – The Care Advocates Process How Laura and her team of nurses and social workers vet local options and guide families through tours and transitions at no cost.

21:34 – A New Chapter: Support After Placement Why the journey doesn't end on move-in day and how ongoing advocacy ensures your loved one adjusts comfortably.

23:55 – Final Encouragement and Contact Info Closing thoughts on making sustainable, respectful choices for your family and how to reach out for a free consultation.

Navigating the healthcare system and elder care transitions can feel overwhelming, especially when a crisis strikes. In this episode of Navigating Eldercare, host Laura Daniels, RN and founder of Care Advocates, discusses how to identify the three key indicators that it&rsquo;s time to seek professional care: safety and self-care limitations, cognitive and emotional changes, and caregiver burnout. Learn the difference between assisted living, memory care, and home health, and discover how a professional placement agent can help you move from crisis to a sustainable care plan&mdash;at no cost to your family. Don&rsquo;t walk this journey alone; learn how to transition from being a full-time caregiver back to being a supportive daughter, son, or spouse.
Here are the timestamped chapters for this episode, organized by the key topics and advice shared by Laura Daniels.
Chapters
00:00 &ndash; Introduction to Navigating Eldercare Meet your host, Laura Daniels, RN, and learn about the mission of Care Advocates to guide families through senior transitions.
02:10 &ndash; Why Elder Care Feels Overwhelming An honest look at why the system is fragmented and why most families feel like they are entering the journey in a state of crisis.
05:00 &ndash; Signs Your Loved One Needs Assistance Identifying the "heart decisions": Recognizing when a senior can no longer live safely alone and when a caregiver&rsquo;s capacity has been reached.
06:27 &ndash; Handling the "Medicare Notice of Non-Coverage" Crisis A real-world example of navigating a sudden hospital discharge and having only days to find a safe care solution.
08:21 &ndash; Understanding and Preventing Caregiver Burnout The importance of shifting from being a "nurse and cook" back to being a spouse or child, and why seeking help is not "giving up."
10:14 &ndash; The Three Pillars of Care Assessment A deep dive into the three indicators for transitioning to care: Safety/Self-Care, Cognitive/Emotional Changes, and Caregiver Wellbeing.
13:20 &ndash; Next Steps: Planning Proactively How to document incidents, consult medical professionals, and facilitate family discussions before an emergency occurs.
14:52 &ndash; Comparing Care Options: Facility vs. In-Home Breaking down the differences between residential care homes, assisted living, memory care, and respite stays.
17:20 &ndash; The Care Advocates Process How Laura and her team of nurses and social workers vet local options and guide families through tours and transitions at no cost.
21:34 &ndash; A New Chapter: Support After Placement Why the journey doesn't end on move-in day and how ongoing advocacy ensures your loved one adjusts comfortably.
23:55 &ndash; Final Encouragement and Contact Info Closing thoughts on making sustainable, respectful choices for your family and how to reach out for a free consultation.

Navigating the Skilled Nursing Facility Journey: A Case Manager's Perspective

In 1 playlist(s)

Navigating Elder Care

Social links

Follow podcast

Recent clips