7/13/2025 Multifamily Matters, Ep. #388 "PEOPLE FIRST, PROFITS FOLLOW"
A conversation with longtime multifamily industry veteran, the fabulous Brandon Hammond… discussing how investing in your teams drives resident satisfaction, NOI growth, and sustainable operations, with insights on aligning service with strategy, solving root problems effectively, and leading at th…
7/6/2025 Multifamily Matters, Ep. #387 "GET BETTER RESULTS WITH LESS WORK: WHERE AUTOMATION MAKES SENSE IN MULTIFAMILY"
A conversation with a leading supplier partner to the multifamily industry, the fantastic Mo Hussein, the CEO of Balanced Asset Solutions… discussing where automation delivers the biggest impact in multifamily operations, how to avoid automating the wrong tasks, and what separates top-performing op…
6/29/2025 Multifamily Matters, Ep. #386 "MULTIFAMILY AT A CROSSROADS"
A conversation with a longtime multifamily industry veteran and a leading multifamily thought leader, the awesome John Griggs, the Co-Founder & Co-CEO of Presidium… discussing capital constraints in today's financing climate, the domino effect of distress on deal flow and operations, municipal road…
6/22/2025 Multifamily Matters, Ep. #385 "HOW TO SURVIVE AND THRIVE IN 2025"
A conversation with a longtime multifamily industry veteran and a leading multifamily consultant, the fantastic Tasha Koopman... discussing how the post-COVID business model, delayed developments, and budget shortfalls are reshaping multifamily, with practical tips for operators on cutting costs, b…
6/15/2025 Multifamily Matters, Ep. #384 "COMPRESSING THE LEAD TO LEASE TIMELINE"
A conversation with a wonderful supplier partner to the multifamily industry, Mark Fiebig, the Founder and CEO of payscore, and Tony Sousa, the Founder of Sousa Consulting… discussing how automating income and ID verification compresses the lead-to-lease timeline, reduces vacancy loss, enhances eas…
6/8/2025 Multifamily Matters, Ep. #383 "LET'S TALK TRASH: SORTING THE MULTIFAMILY MESS"
A conversation with a longtime multifamily industry veteran and a leading utility management practitioner in the multifamily industry, the fantastic Mary Nitschke... discussing the current state of recycling and composting regulations, the disconnect between resident sustainability values and actio…
6/1/2025 Multifamily Matters, Ep. #382 "THE 13 BILLION DOLLAR MULTIFAMILY FRAUD PREVENTION OPPORTUNITY"
A conversation with a fantastic supplier partner to the multifamily industry, the amazing Henson Orser, the CEO & Co-Founder of Two Dots... discussing AI's real-world impact on fraud detection and leasing risk, how post-COVID bad debt is being driven by fraud more than hardship, the evolving tactic…
5/25/2025 Multifamily Matters, Ep. #381 "LEADERSHIP TRUTHS NOBODY ADMITS"
A conversation with long-time multifamily industry veteran and a nationally sought-after speaker, the fantastic Mindy Price, the Founder and Chief Why Officer of Inside The Why – Speaking and Consulting... discussing the uncomfortable mirror, stop saying it's fine, and how to reset leadership.
5/18/2025 Multifamily Matters, Ep. #380 "2025 VOICE OF THE RESIDENT REPORT, WHAT RENTERS ARE REALLY SAYING"
A conversation with a wonderful supplier partner to the multifamily industry, the fabulous Katie Ritter, the National Director with Widewail...discussing Widewail's 2025 Voice of the Resident Report, created from one million Google reviews...what both the positive and negative reviews indicate abou…
5/11/2025 Multifamily Matters, Ep. #379 "CULTURE OVER CHAOS"
A conversation with a longtime multifamily industry veteran, the fabulous Cara Laisure... Discussing toxic culture within an organization, how to put people first and why it matters, the steps necessary to rebuild culture, and how to sustain a people first culture.