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How to help clients when they have more money than expected

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In recent times, there’s been much talk around the financial challenges facing the UK population. However, it’s important to remember that financial circumstances can also improve.

Additional, and often unexpected, funds can come in differing forms such as inheritance, insurance payout(s) or even winning the lottery. With inheritance being the most likely scenario, and paying off a mortgage high on the financial planning agenda of many homeowners, this often leads to the question - should I use this inheritance to pay off my mortgage?

The answer to this important question is one of the key talking points in the latest instalment of Barclays Mortgage Insider Podcast which sees host Phil Spencer joined by mortgage broker Carly Cheeseman and content creator, financial adviser and partnership development manager at The Openwork Partnership, Robyn Allen.

This discussion evaluates the options available to people when it comes to planning their financial future, the importance of the advice process, the strength of client relationships and the value of honest communication. It also focuses on the impact of Consumer Duty, how to adopt a more holistic approach and the benefits of attached to offset mortgages.

All with the intention of helping clients to look at the bigger picture rather than focusing on a small window.

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