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Mortgage brokers have long been experts in dealing with new challenges. Be this in the form of regulation, technology – especially AI –, a worldwide pandemic, rising interest rates and heightened cost of living pressures.

That’s quite a list, but it still doesn’t cover a fraction of the questions being asked of them by their clients in the current financial climate. So, how can brokers adapt their businesses to deal with this ever-changing world? Will AI replace mortgage brokers? And how important is greater collaboration in the industry to ensuring a more seamless homebuying and mortgage journey?

Joining host Phil Spencer to examine how brokers can overcome these testing times is Max North, director at Strategy&, the strategy consulting arm of PWC and Liz Syms, owner and founder of brokerage Connect Mortgages and mortgage network Connect for intermediaries.

The trio talk about the key factors which are impacting brokers’ daily lives and the advice they are giving. This highly illuminating discussion incorporates the magnitude of managing client expectations, the influence of Consumer Duty, the role of intergenerational wealth transfer, the opportunities attached to AI and how brokers can demonstrate their value now, and in the future.

This is an expansive topic which provides many valuable touch points for the intermediary community when it comes to assessing client requirements, as well as the needs of their business going forward.

Mortgage brokers have long been experts in dealing with new challenges. Be this in the form of regulation, technology – especially AI –, a worldwide pandemic, rising interest rates and heightened cost of living pressures.
That’s quite a list, but it still doesn’t cover a fraction of the questions being asked of them by their clients in the current financial climate. So, how can brokers adapt their businesses to deal with this ever-changing world? Will AI replace mortgage brokers? And how important is greater collaboration in the industry to ensuring a more seamless homebuying and mortgage journey?
Joining host Phil Spencer to examine how brokers can overcome these testing times is Max North, director at Strategy&amp;, the strategy consulting arm of PWC and Liz Syms, owner and founder of brokerage Connect Mortgages and mortgage network Connect for intermediaries.
The trio talk about the key factors which are impacting brokers’ daily lives and the advice they are giving. This highly illuminating discussion incorporates the magnitude of managing client expectations, the influence of Consumer Duty, the role of intergenerational wealth transfer, the opportunities attached to AI and how brokers can demonstrate their value now, and in the future.
This is an expansive topic which provides many valuable touch points for the intermediary community when it comes to assessing client requirements, as well as the needs of their business going forward.

The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here.

The award-winning Mortgage Insider Podcast – brought to you by Barclays – is back and   better than ever. Renowned TV presenter and property expert Phil Spencer guides you through the trials and tribulations of the housing world.

Phil, along with industry-leading guests from the world of economics, financial services, and of course housing, takes you beyond the headlines to help you navigate the world of mortgage markets.

This is an in-depth plunge into the world of mortgages, so listen and follow to find out moreabout the current mortgage market, how rates are set, the insider take on housing, changes to buy-to-let, marathon mortgages and helping clients plan for a worst-case scenario. 

The Mortgage Insider Podcast – you can’t afford to miss it.

The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here.
The award-winning Mortgage Insider Podcast – brought to you by Barclays – is back and   better than ever. Renowned TV presenter and property expert Phil Spencer guides you through the trials and tribulations of the housing world.
Phil, along with industry-leading guests from the world of economics, financial services, and of course housing, takes you beyond the headlines to help you navigate the world of mortgage markets.
This is an in-depth plunge into the world of mortgages, so listen and follow to find out more about the current mortgage market, how rates are set, the insider take on housing, changes to buy-to-let, marathon mortgages and helping clients plan for a worst-case scenario. 
The Mortgage Insider Podcast – you can’t afford to miss it.

Mortgage Insider

The award-winning Mortgage Insider Podcast - brought to you by Barclays Bank – is back and it’s even bigger and better than ever. Hosted by renowned TV presenter and property expert Phil Spencer, Series 4 takes you beyond the headlines to explore the challenges, changes and opportunities on offer across the UK housing and mortgage markets.

In the latest series, Phil grills leading industry experts from the world of financial services on topics such as business development, the performance and potential of the housing market, the evolving role of the mortgage broker and the outlook for the UK economy.

You can’t afford to miss it.

The award-winning Mortgage Insider Podcast - brought to you by Barclays Bank – is back and it’s even bigger and better than ever. Hosted by renowned TV presenter and property expert Phil Spencer, Series 4 takes you beyond the headlines to explore the challenges, changes and opportunities on offer across the UK housing and mortgage markets. In the latest series, Phil grills leading industry experts from the world of financial services on topics such as business development, the performance and potential of the housing market, the evolving role of the mortgage broker and the outlook for the UK economy.
You can’t afford to miss it.

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