A rising number of borrowers are finding it harder to access mortgages due to being credit challenged - whether that’s from historic debts, a county court judgment, or having little to no credit history.

Research indicates that 14.8 million people in the UK have experienced adverse credit at some point, with 8.4 million affected in the past three years alone. For any mortgage broker, this growing segment of credit challenged borrowers represents not only a need for specialist support but also a significant opportunity to add real value.

In the latest episode of the Mortgage Insider podcast, Phil Spencer is joined by Eloise Hall, Head of National Accounts at Kensington Mortgages, and Alastair Douglas, CEO of TotallyMoney. Together, they unpack what it means to be credit challenged, the influence of the Buy Now Pay Later culture, how lenders are adapting, plus the lasting impact pandemic and the cost of living crisis.

They explore the role of specialist lending, the value of personalised advice, and how brokers can play a vital role in helping credit challenged borrowers not only access responsible mortgage solutions but also work towards a path back to prime.

With more people seeking debt advice and lenders introducing products tailored to meet complex credit needs, this episode dissects current market trends and offers practical insights into delivering better client outcomes.

 

A rising number of borrowers are finding it harder to access mortgages due to being credit challenged - whether that&rsquo;s from historic debts, a county court judgment, or having little to no credit history.
Research indicates that 14.8 million people in the UK have experienced adverse credit at some point, with 8.4 million affected in the past three years alone. For any mortgage broker, this growing segment of credit challenged borrowers represents not only a need for specialist support but also a significant opportunity to add real value.
In the latest episode of the Mortgage Insider podcast, Phil Spencer is joined by Eloise Hall, Head of National Accounts at Kensington Mortgages, and Alastair Douglas, CEO of TotallyMoney. Together, they unpack what it means to be credit challenged, the influence of the Buy Now Pay Later culture, how lenders are adapting, plus the lasting impact pandemic and the cost of living crisis.
They explore the role of specialist lending, the value of personalised advice, and how brokers can play a vital role in helping credit challenged borrowers not only access responsible mortgage solutions but also work towards a path back to prime.
With more people seeking debt advice and lenders introducing products tailored to meet complex credit needs, this episode dissects current market trends and offers practical insights into delivering better client outcomes.
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The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here.

The award-winning Mortgage Insider Podcast – brought to you by Barclays – is back and   better than ever. Renowned TV presenter and property expert Phil Spencer guides you through the trials and tribulations of the housing world.

Phil, along with industry-leading guests from the world of economics, financial services, and of course housing, takes you beyond the headlines to help you navigate the world of mortgage markets.

This is an in-depth plunge into the world of mortgages, so listen and follow to find out moreabout the current mortgage market, how rates are set, the insider take on housing, changes to buy-to-let, marathon mortgages and helping clients plan for a worst-case scenario. 

The Mortgage Insider Podcast – you can’t afford to miss it.

The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here.
The award-winning Mortgage Insider Podcast – brought to you by Barclays – is back and   better than ever. Renowned TV presenter and property expert Phil Spencer guides you through the trials and tribulations of the housing world.
Phil, along with industry-leading guests from the world of economics, financial services, and of course housing, takes you beyond the headlines to help you navigate the world of mortgage markets.
This is an in-depth plunge into the world of mortgages, so listen and follow to find out more about the current mortgage market, how rates are set, the insider take on housing, changes to buy-to-let, marathon mortgages and helping clients plan for a worst-case scenario. 
The Mortgage Insider Podcast – you can’t afford to miss it.

Mortgage Insider

The award-winning Mortgage Insider Podcast - brought to you by Barclays Bank – is back and it’s even bigger and better than ever. Hosted by renowned TV presenter and property expert Phil Spencer, Series 4 takes you beyond the headlines to explore the challenges, changes and opportunities on offer across the UK housing and mortgage markets.

In the latest series, Phil grills leading industry experts from the world of financial services on topics such as business development, the performance and potential of the housing market, the evolving role of the mortgage broker and the outlook for the UK economy.

You can’t afford to miss it.

The award-winning Mortgage Insider Podcast - brought to you by Barclays Bank – is back and it’s even bigger and better than ever. Hosted by renowned TV presenter and property expert Phil Spencer, Series 4 takes you beyond the headlines to explore the challenges, changes and opportunities on offer across the UK housing and mortgage markets. In the latest series, Phil grills leading industry experts from the world of financial services on topics such as business development, the performance and potential of the housing market, the evolving role of the mortgage broker and the outlook for the UK economy.
You can’t afford to miss it.