They interview individuals to assess their needs. They help them locate housing. They direct them toward helpful resources and programs. They encourage. They support. They nurture. They are case managers, and they provide invaluable help to those who are hungry and homeless in our area. Traci Hefner, Director of Case Management for the ChattFoundation, discussed two critical programs she oversees: Permanent Supportive Housing and Eviction Prevention programs. Find out how you can make a difference in the lives of vulnerable individuals at www.chattfoundation.org.