How often do you feel like your words are falling on deaf ears? Most of us feel that way when we're talking to a spouse or perhaps our kids or even a co-worker or boss. Now is it possible we do the same thing and don't give others our full attention? Tuesday on Mornings with Eric and Brigitte, FOTF licensed marriage and family therapist Glenn Lutjens suggests that even if we are listening with our ears, we might not be with our heart. How important is it to really hear the heart of what someone shares with you? How much can a personal relationship improve if we both listen from the heart?