Covid 19 turned out to be the black swan event for 2020. A virus that shut down most of the world as the race to flatten the pandemic curve became a priority.With that, companies scrambled to adapt, making the need to transform especially on the digital front a priority so as to be able to work remotely and continue with operations.But what were some of the gaps? What did businesses find they needed the most? To help us answer that question, we’re touching base with a company that has been investing in digital transformation.

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