The Indonesian embassy has reported that approximately 90% of complaints received are related to domestic helpers. To raise the standard of protection, the maximum recruitment cost for a new Indonesian domestic worker is RM15,000, and applications can only be done via Sistem Maid Online (SMO) and Sipermit owned by the Indonesian Embassy. We check in with His Excellency Datuk Hermono, Ambassador of the Republic of Indonesia to Malaysia if that would help to ensure a fair and just working environment.

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