Bank Negara Malaysia has introduced major enhancements to its Claims Settlement Practices Policy Document, aimed at simplifying procedures, improving service standards, and accelerating approvals for motor insurance claims. Lailatul Akma, Deputy Director, Consumer & Market Conduct Department, Bank Negara Malaysia explains how these changes can help Malaysian consumers.

<p>Bank Negara Malaysia has introduced major enhancements to its Claims Settlement Practices Policy Document, aimed at simplifying procedures, improving service standards, and accelerating approvals for motor insurance claims. Lailatul Akma, Deputy Director, Consumer &amp; Market Conduct Department, Bank Negara Malaysia explains how these changes can help Malaysian&nbsp;consumers.</p>

Opinion and analysis of today’s international and local news that matter to Malaysians. Everything you need to know to start and plan your work.

<p>Opinion and analysis of today&rsquo;s international and local news that matter to Malaysians. Everything you need to know to start and plan your work.</p>

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