Bank Negara Malaysia has introduced major enhancements to its Claims Settlement Practices Policy Document, aimed at simplifying procedures, improving service standards, and accelerating approvals for motor insurance claims. Lailatul Akma, Deputy Director, Consumer & Market Conduct Department, Bank Negara Malaysia explains how these changes can help Malaysian consumers.

What Did the Trump-Xi Summit Really Achieve?
11:21

Signs of Political Realignment Ahead of GE16
10:29

Slowdown in Malaysia's Economic Momentum
11:35