Are you striving for excellence and looking for ways to continually improve your law practice? Then this episode of More Than Knowing the Law is a !Must Listen
Paul Zaparas from Zaparas Lawyers - a firm that specialises in personal injury law - joins Chief Risk Manager at LPLC, Heather Hibberd to explore how a good business philosophy, coupled with fine tuned systems and processes, can have a positive impact on risk management without compromising the bottom line.
Paul provides insights on how his family’s firm has successfully created a company culture driven by senior team members that particularly values mentoring and good systems and processes.
Paul and Heather discuss:
- Actively encouraging supervision and mentoring
- Examples of workflows and processes put in place to mitigate risk
- Investing in people
- Barriers to setting up good processes and systems and how to overcome them