We discuss how feedback can drive innovation with the founders of two high-end accessories labels. Troubadour’s Abel Samet explains how fostering customer interactions shapes their product development. Plus: Vee Collective’s Lili Radu talks about the value of physical retail for growing a brand and creating a comprehensive customer experience.

<p>We discuss how feedback can drive innovation with the founders of two high-end accessories labels. Troubadour’s Abel Samet explains how fostering customer interactions shapes their product development. Plus: Vee Collective’s Lili Radu talks about the value of physical retail for growing a brand and creating a comprehensive customer experience.</p>

Monocle Radio’s weekly tour of the most inspiring people, companies and ideas in global business, from startups to heritage brands, covering the best in hospitality, design, fashion and retail. 

<p>Monocle Radio’s weekly tour of the most inspiring people, companies and ideas in global business, from startups to heritage brands, covering the best in hospitality, design, fashion and retail. </p>

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