Alex Wilcox is the founder and CEO of Dallas-based US regional air carrier JSX, which has won customers and plaudits thanks to its distinctive hop-on/hop-off service.

Pivoting with purpose: the founders channelling entrepreneurial smarts into game-changing organisations
27:22

The CEO making an art of outstanding service
27:48

Pivot quickly and don’t take anything too personally: business lessons from a six-time Silicon Valley CEO
28:53