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Common disputes customers face with financial institutions include having their bank accounts frozen due to fraudulent transactions or not understanding why their insurance claims were rejected. So how can these issues be resolved?

Eunice Chua, CEO of the Financial Industry Disputes Resolution Centre (FIDReC) shares with Andrea Heng how mediation can help.  

Common disputes customers face with financial institutions include having their bank accounts frozen due to fraudulent transactions or not understanding why their insurance claims were rejected. So how can these issues be resolved?
Eunice Chua, CEO of the Financial Industry Disputes Resolution Centre (FIDReC) shares with Andrea Heng how mediation can help. &nbsp;

Your weekly dose of personal finance with Andrea Heng. Here’s everything you need to know on how you can manage your money better. 

The views and opinions shared during this podcast series are those of the hosts and guests and do not necessarily reflect the views of Mediacorp Pte. Ltd. or its group of companies.

Your weekly dose of personal finance with Andrea Heng. Here&rsquo;s everything you need to know on how you can manage your money better.&nbsp;
The views and opinions shared during this podcast series are those of the hosts and guests and do not necessarily reflect the views of Mediacorp Pte. Ltd. or its group of companies.

Money Talks

Your weekly dose of personal finance with Andrea Heng. Here’s everything you need to know on how you can manage your money better.  

Your weekly dose of personal finance with Andrea Heng. Here’s everything you need to know on how you can manage your money better. &nbsp;

The role of mediation when you have a dispute with a bank or insurer

Money Talks

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