How to get your money back

Businesses with CASETrust accredition

Getting redress for online purchases

Types of businesses without CASE protection

Important contract terms and clauses

From defective home appliances to misleading product descriptions, it can be frustrating when your purchases fall short on quality. What rights do customers have when seeking compensation, and when is it all a futile exercise? Linus Ng, chairperson of the CASE Consumer Education Committee and partner at Donaldson & Burkinshaw, explains if you can get your money back from errant vendors. 

From defective home appliances to misleading product descriptions, it can be frustrating when your purchases fall short on quality. What rights do customers have when seeking compensation, and when is it all a futile exercise? Linus Ng, chairperson of the CASE Consumer Education Committee and partner at Donaldson &amp; Burkinshaw, explains if you can get your money back from errant vendors.

Hosted by Andrea Heng, this weekly podcast simplifies personal money management by giving listeners ideas and tips on how everyone can manage their money better. 

Hosted by Andrea Heng, this weekly podcast simplifies personal money management by giving listeners ideas and tips on how everyone can manage their money better.

Money Talks

Hosted by Andrea Heng, this weekly podcast simplifies personal money management by giving listeners ideas and tips on how everyone can manage their money better.

Hosted by Andrea Heng, this weekly podcast simplifies personal money management by giving listeners ideas and tips on how everyone can manage their money better.

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