🌍On MoneyFM 89.3’s Saturday Mornings Show - host Glenn van Zutphen goes behind the scenes of NRF 2026: Retail’s Big Show Asia Pacific, with Vanessa Matthijssen, Asia-Pacific Consumer Industry Lead at Deloitte. They have unveiled their Future of Commerce report and the findings are massive.

She explains why Asia Pacific will drive nearly two‑thirds of the world’s new retail sales over the next five years, powered by 4.3 billion shoppers, 18 megacities, and the fastest‑growing middle class on the planet.

We explore the rise of agentic AI, with adoption expected to jump from 29% to 76% in just two years. Retail leaders believe AI will overtake traditional search by 2026  and that the multi‑step shopping journey could collapse entirely by 2027.

Vanessa breaks down:

• Why AI is no longer an experiment — it’s the operating system of modern retail

• Why organisational readiness, not technology, is the biggest barrier 

• Why leadership alignment is now mission‑critical