A software update for Microsoft Windows operating systems issued by the cybersecurity firm CrowdStrike was the root cause of the recent global tech outage that hit many parts of the world.

The incident, which affected 8.5 million Microsoft Windows devices, led to widespread disruptions of airlines, banks, broadcasters, healthcare providers, retail payment terminals and cash machines globally, with the cost of the outage estimated to top $1 billion.

On this episode of Morning Shot, Tony Anscombe, Chief Security Evangelist at ESET - a cybersecurity software company shares his insights on the scale of impact of the outage and mitigation strategies for future instances.

Presented by: Audrey Siek 
Produced & Edited by: Yeo Kai Ting (ykaiting@sph.com.sg)
Assistant Producer: Simone Chuah