A recent reversal by the Land Transport Authority on its decision to phase out adult EZ-Link and NETS FlashPay cards in favour of the SimplyGo platform for public transport has got people wondering how new systems can be phased in more progressively to ensure no one’s left behind.
On this episode of Morning Shot, Walter Theseira, Associate Professor of Economics & Head, Master of Management (Urban Transportation) Programme, Singapore University of Social Sciences weighs in on how authorities can better balance the progressive roll-out of new systems versus costs involved, as well as how changes can be better communicated to the masses.
Presented by: Ryan Huang & Emaad Akhtar
Produced and edited by: Yeo Kai Ting (ykaiting@sph.com.sg)
Photo credits: ST Gavin Foo