Singapore Post is pushing up its basic postage rates by 20 cents come October 9th, amid other adjustments to its postage structure. But coming against a backdrop of global declines in postal volumes, what must traditional postal firms do to survive the digital era?
On this episode of Morning Shot, Goh Puay Guan, Associate Professor (Practice Track), Analytics & Operations at the NUS Business School shares his insights on the issue.
Presented by: Lynlee Foo
This podcast is produced and edited by Yeo Kai Ting (ykaiting@sph.com.sg)