In Singapore’s move towards a Smart Nation, many seniors, who are less tech-savvy, are the hardest hit.

And as banks move increasingly towards digital-first services and cut down the number of service counters at physical branches, these seniors are struggling to do their banking transactions.

It gets worse for those who are non-english speaking.

How can we help them?

We find out from Kevin Wu, Co-Founder and Managing Director, A.I. Rudder- a Singapore-based Voice A.I. startup that provides automated multilingual support solutions, including dialects.

This podcast is produced and edited by Anthea Ng (nganthea@sph.com.sg)

In Singapore’s move towards a Smart Nation, many seniors, who are less tech-savvy, are the hardest hit.
And as banks move increasingly towards digital-first services and cut down the number of service counters at physical branches, these seniors are struggling to do their banking transactions.
It gets worse for those who are non-english speaking.
How can we help them?
We find out from Kevin Wu, Co-Founder and Managing Director, A.I. Rudder - a Singapore-based Voice A.I. startup that provides automated multilingual support solutions, including dialects.
This podcast is produced and edited by Anthea Ng (<a href="mailto:nganthea@sph.com.sg">nganthea@sph.com.sg</a>)

From current affairs and social issues to lifestyle trends and community voices, each segment offers a different lens on what’s happening — and what’s worth your attention.

Start your day with the stories shaping Singapore — and your place in it.

Join Neil Humphreys and Audrey Siek as they cover the biggest headlines, trending topics, and everyday conversations, unpacked through fresh perspectives, expert insights, and engaging discussion. From current affairs and social issues to lifestyle trends and community voices, each segment offers a different lens on what’s happening — and what’s worth your attention.

And it’s not just talk — it’s your voice. Through polls, messages, and live call-ins, listeners are part of the conversation, sharing their views and shaping the discussion in real time. With a mix of clarity, curiosity, and personality, Let’s Talk, Singapore keeps you informed, connected, and ready for the day ahead.

Start your day with the stories shaping Singapore &mdash; and your place in it.
Join Neil Humphreys and Audrey Siek as they cover the biggest headlines, trending topics, and everyday conversations, unpacked through fresh perspectives, expert insights, and engaging discussion. From current affairs and social issues to lifestyle trends and community voices, each segment offers a different lens on what&rsquo;s happening &mdash; and what&rsquo;s worth your attention.
And it&rsquo;s not just talk &mdash; it&rsquo;s your voice. Through polls, messages, and live call-ins, listeners are part of the conversation, sharing their views and shaping the discussion in real time. With a mix of clarity, curiosity, and personality, Let&rsquo;s Talk, Singapore keeps you informed, connected, and ready for the day ahead.