utu is on a mission to transform tax-free shopping worldwide by returning control and ownership to the consumer. And with the travel industry all set to bounce back, the company has launched a compelling world-first VAT refund proposition rewarding travellers’ shopping abroad. Sanjay Chinchwade, Chief Marketing Officer, utu shares more about utu’s latest partnership with KrisFlyer and how it ties in with their ongoing plans to innovate the VAT refund space.