The travel and tourism industry has been battered over and over again with the ongoing Covid-19 crisis. While it has been a hard period for those in the industry, Traveloka still found the time to cement a series of CSR efforts in Singapore. Reza Amirul Juniarshah, Head of Corporate Communications, Traveloka shares the rationale behind actively participating in CSR activities during the pandemic and how Traveloka pivoted its offerings throughout the pandemic in order to continue providing services that are relevant to customers.