Globally, travel sector has changed and is continuing to change as Covid-19 restrictions are lifted. The sudden influx of travelers is something that travel companies are struggling to keep up with. Meanwhile, as convenient as an online video call is, face to face meetings are more effective in developing a level of trust and understanding which is why, not only those who want to go on holiday, but business partners are also travelling far and wide to meet each other.
Timothy Williams, Chief Financial Officer, Asia, FCM Travel tells us more about business recovery, traveler behavior, and sustainability in this sector