More than two years into a Covid-19 world, as global lockdowns forced people to stay home, customers have increasingly migrated to online channels, resulting in a dramatic surge in digital transactions and e-commerce spending. But how has customer loyalty behaviour changed due to the pandemic? And can new technologies such as AI, AR and Virtual Reality contributeto these industry developments?
Aneesh Reddy, Founder & CEO, Capillary Technologies tells us more.

Singapore Unfiltered: "Helmets are not the priority when cycling" - What do you think?
33:09

Talk of the Town: What Damage Is A Noisy Singapore Doing to Us?
25:17

Breakfast Bites: How many job interviews are too many?
12:45