Most desserts served in restaurants today are not made in-house. As labour shortages and rising costs reshape the F&B industry, many operators are turning to specialised manufacturers to deliver consistency, efficiency, and scale.

In this episode of Mind Your Business, The Breakfast Show invites Erik and Shamsa van Keulen, co-owners of Oishi, to share how their business supplies desserts to over 1,700 outlets across Singapore, the operational systems behind large-scale food production, the concept of “customisation at scale,” and what it takes to build a scalable business behind the scenes.