Chatbots has been known as a great assistant helping businesses with answering customer questions that require immediate and personalised interactions. Smart chatbots are expected to advise and transfer the conversations to a live agent when needed. Regardless of its useful features, not all brands are ready to adopt such methods. 

Simon Ma, Director and Regional Manager for ASEAN, Freshworks shares more. 

Chatbots has been known as a great assistant helping businesses with answering customer questions that require immediate and personalised interactions. Smart chatbots are expected to advise and transfer the conversations to a live agent when needed. Regardless of its useful features, not all brands are ready to adopt such methods. 
Simon Ma, Director and Regional Manager for ASEAN, Freshworks shares more.

From current affairs and social issues to lifestyle trends and community voices, each segment offers a different lens on what’s happening — and what’s worth your attention.

Start your day with the stories shaping Singapore — and your place in it.

Join Neil Humphreys and Audrey Siek as they cover the biggest headlines, trending topics, and everyday conversations, unpacked through fresh perspectives, expert insights, and engaging discussion. From current affairs and social issues to lifestyle trends and community voices, each segment offers a different lens on what’s happening — and what’s worth your attention.

And it’s not just talk — it’s your voice. Through polls, messages, and live call-ins, listeners are part of the conversation, sharing their views and shaping the discussion in real time. With a mix of clarity, curiosity, and personality, Let’s Talk, Singapore keeps you informed, connected, and ready for the day ahead.

Start your day with the stories shaping Singapore &mdash; and your place in it.
Join Neil Humphreys and Audrey Siek as they cover the biggest headlines, trending topics, and everyday conversations, unpacked through fresh perspectives, expert insights, and engaging discussion. From current affairs and social issues to lifestyle trends and community voices, each segment offers a different lens on what&rsquo;s happening &mdash; and what&rsquo;s worth your attention.
And it&rsquo;s not just talk &mdash; it&rsquo;s your voice. Through polls, messages, and live call-ins, listeners are part of the conversation, sharing their views and shaping the discussion in real time. With a mix of clarity, curiosity, and personality, Let&rsquo;s Talk, Singapore keeps you informed, connected, and ready for the day ahead.