Luxury hospitality is evolving, shaped by shifting guest expectations, cultural relevance, and the need for deeper connection.

On Mind Your Business, the Breakfast Show invites William Haandrikman, Managing Director of Fairmont Singapore and Swissôtel The Stamford, as they explore how culture, curation, experience design and people-led delivery are reshaping the industry, and what entrepreneurs across sectors can learn about positioning, relevance and long-term differentiation.