As the holiday season heats up, so does the competition for your clicks. And for some retailers, they might be losing sales before they even hit “checkout.” A new survey by Ping Identity found that 54% of shoppers abandon purchases because of frustrating logins, while 63% would switch to a competitor offering a smoother experience.

The Breakfast Show invites Jasie Fon, Regional Vice President for Asia at Ping Identity, to unpack what these findings reveal about changing consumer behaviour, why login friction quietly costs retailers millions, and how businesses can turn digital trust into their next big advantage this shopping season.

As the holiday season heats up, so does the competition for your clicks. And for some retailers, they might be losing sales before they even hit &ldquo;checkout.&rdquo; A new survey by Ping Identity found that 54% of shoppers abandon purchases because of frustrating logins, while 63% would switch to a competitor offering a smoother experience.
The Breakfast Show invites Jasie Fon, Regional Vice President for Asia at Ping Identity, to unpack what these findings reveal about changing consumer behaviour, why login friction quietly costs retailers millions, and how businesses can turn digital trust into their next big advantage this shopping season.

Insightful discussions on the latest market events and the top companies to watch.

Get a head start to your work day with Ryan Huang, Emaad Akhtar and Audrey Siek from 6am to 9am. 

Listen to insightful discussions on the stories and issues that matter the most to you and be apprised of the markets and the companies to watch.

Get a head start to your work day with Ryan Huang, Emaad Akhtar and Audrey Siek from 6am to 9am. 
Listen to insightful discussions on the stories and issues that matter the most to you and be apprised of the markets and the companies to watch.

Breakfast with Ryan Huang, Emaad Akhtar and Audrey Siek

Get a head start on your workday with Ryan Huang, Emaad Akhtar and Audrey Siek from 6 am to 9 am. 

Listen to insightful discussions on the stories and issues that matter the most to you and be apprised of the markets and the companies to watch.

Get a head start on your workday with Ryan Huang, Emaad Akhtar and Audrey Siek from 6 am to 9 am. 
Listen to insightful discussions on the stories and issues that matter the most to you and be apprised of the markets and the companies to watch.

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