Convenience is king and convenience is also what you would expect from financial services platforms. And for UOB, that means leveraging artificial intelligence (AI) to empower customers through its mobile banking app TMRW. Kevin Lam, Head of TMRW & Group Digital Banking, UOB shares more about the significance behind UOB's push for personalisation on UOB TMRW, and how he expects the future of digital banking to evolve in the coming years ahead.