You’re almost ready. Just one more minute. Maybe two. But while you're scrambling for your keys or waiting for the lift, the meter could already be ticking. Waiting fees for private-hire rides are becoming a growing point of frustration for both passengers and drivers.

So what's actually a fair amount to pay? How long is too long to keep your driver waiting, and who should be more understanding: the person rushing out the door or the one waiting downstairs?

Join Neil Humphreys & Audrey Siek - LIVE every weekday at 7.05am for Breakfast Bites