Let's Talk, Singapore with Neil Humphreys and Audrey SiekBreakfast Bites: QR code, order yourself - Is it still fair to charge 10% service at restaurants?
Scan a QR code. Order from your phone. Pay digitally. In many restaurants today, customers are doing more of the work themselves, yet the 10% service charge remains. As dining becomes increasingly automated, are Singaporeans still getting the service they're paying for? Or is it time to rethink the charge altogether?
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